Certified Facilitators
Membership Resources

Improving Virtual Customer Service – Orange

PURPOSE In this activity we will explore the preferences of our ORANGE customers so that we can easi...

Improving Virtual Customer Service – Let’s Go

PURPOSE In this activity, participants will practice customer service using a customer’s Primary C...

Improving Virtual Customer Service – Green

PURPOSE In this activity we will explore the preferences of our GREEN customers so that we can easil...

Improving Virtual Customer Service – Gold

PURPOSE In this activity we will explore the preferences of our GOLD customers so that we can easily...

Real Colors Virtual Communication

PURPOSE In this activity participants will explore the similarities and differences of how each of t...

Improving Virtual Customer Service – Blue

PURPOSE In this activity we will explore the preferences of our BLUE customers so that we can easily...

Virtual Meetings

PURPOSE In this activity participants will explore meeting techniques that fit with the leadership s...

CF Archive