Certified Facilitators
Membership Resources

Improving Virtual Customer Service – Orange

PURPOSEIn this activity we will explore the preferences of our ORANGE customers so that we can easil...

Improving Virtual Customer Service – Let’s Go

PURPOSEIn this activity, participants will practice customer service using a customer’s Primary Co...

Improving Virtual Customer Service – Green

PURPOSEIn this activity we will explore the preferences of our GREEN customers so that we can easily...

Improving Virtual Customer Service – Gold

PURPOSEIn this activity we will explore the preferences of our GOLD customers so that we can easily ...

Real Colors Virtual Communication

PURPOSEIn this activity participants will explore the similarities and differences of how each of th...

Improving Virtual Customer Service – Blue

PURPOSEIn this activity we will explore the preferences of our BLUE customers so that we can easily ...

Virtual Meetings

PURPOSEIn this activity participants will explore meeting techniques that fit with the leadership st...

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