Certified Facilitators
Membership Resources

Improving Virtual Customer Service – Orange

PURPOSEIn this activity we will explore the preferences of our ORANGE customers so that we can easil...

Improving Virtual Customer Service – Let’s Go

PURPOSEIn this activity, participants will practice customer service using a customer’s Primary Co...

Improving Virtual Customer Service – Green

PURPOSEIn this activity we will explore the preferences of our GREEN customers so that we can easily...

Improving Virtual Customer Service – Gold

PURPOSEIn this activity we will explore the preferences of our GOLD customers so that we can easily ...

Improving Virtual Customer Service – Blue

PURPOSEIn this activity we will explore the preferences of our BLUE customers so that we can easily ...

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