Certified Facilitators
Membership Resources

Improving Virtual Customer Service – Orange

PURPOSE In this activity we will explore the preferences of our ORANGE customers so that we can easi...

Improving Virtual Customer Service – Let’s Go

PURPOSE In this activity, participants will practice customer service using a customer’s Primary C...

Improving Virtual Customer Service – Green

PURPOSE In this activity we will explore the preferences of our GREEN customers so that we can easil...

Improving Virtual Customer Service – Gold

PURPOSE In this activity we will explore the preferences of our GOLD customers so that we can easily...

Improving Virtual Customer Service – Blue

PURPOSE In this activity we will explore the preferences of our BLUE customers so that we can easily...

CF Archive