Customer Service
Improving Virtual Customer Service – Blue
PURPOSE In this activity we will explore the preferences of our BLUE customers so that we can easily...
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Certified Facilitators
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Membership Resources
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Cultivating Colors through Recognition
PURPOSE In this activity we will explore the preferences of each color with regard to recognition, so that teams can continue to cultivate a culture of appreciation and deliver the type of recognition and rewards others want and need to feel valued. MATERIALS Reward and Recognition by Color Reference Guide Flip-chart paper and markers Sample […]
Education
Virtual Meetings
PURPOSE In this activity participants will explore meeting techniques that fit with the leadership s...
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Proper Recognition Pays Big Dividends
PURPOSE Frequent and appropriate recognition increases morale and productivity, which has a substant...
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Are you listening to me?
PURPOSE Effective communication must have active listening as part of its foundation. In this activi...
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Participation That Fosters Meeting Success
PURPOSE Through this activity participants will understand how differing characteristics of Real Col...
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Do You See What I See?
PURPOSE In this activity, we will examine the different communication styles of each Primary Color, ...
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Listen & Speak the Language of ORANGE
PURPOSE In this activity we will review the characteristics of the ORANGE temperament and apply this...
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Working Together on a Project
PURPOSE Groups will work together to complete a simple project to better understand the strengths ea...
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Listen & Speak the Language of GREEN
PURPOSE In this activity we will review the characteristics of the GREEN temperament and apply this ...
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Listen & Speak the Language of GOLD
PURPOSE In this activity we will review the characteristics of the GOLD temperament and apply this i...
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Listen & Speak the Language of BLUE
PURPOSE In this activity we will review the characteristics of the BLUE temperament and apply this i...
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